Payment Method: Cash on Delivery (COD)

At Simplial, we offer the convenience of Cash on Delivery as a payment option for your orders. With Cash on Delivery, you can complete your purchase and pay for your items directly to the delivery agent when your package arrives at your doorstep.

Here's how it works:

1. Select the Cash on Delivery option during checkout.
2. Once your order is confirmed, it will be processed and prepared for delivery.
3. When your package is out for delivery, our courier will contact you to confirm the delivery details.
4. Upon receiving your order, you can make the payment in cash to the delivery agent.

Enjoy a hassle-free shopping experience with Simplial's Cash on Delivery payment method. Shop now and pay with ease when your order is delivered to you!

 

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Shipping Information:

 Shipping Methods:

- For orders within India, we offer two shipping methods:

1. Standard Shipping (Air): Your order will be delivered from overseas within 10-14 business days.
2. Local Courier: Your order will be delivered within 3-6 business days.

 Shipping Charges:

- Shipping within India is free for orders above 990₹. For orders below this amount, a flat shipping rate of ₹50 will be applied.

 Order Processing Time:

- Please allow 1-2 business days for order processing before shipment.

 Tracking Your Order:

- Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status of your package.

 

**Note:**

- Shipping times may vary based on the destination and any unforeseen delays beyond our control. We strive to deliver your orders in a timely manner to ensure customer satisfaction.

 

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Return Policy:

At Simplial, we strive to provide our customers with the highest quality products and top-notch customer service. If for any reason you are not completely satisfied with your purchase, we are here to help.

 Please note that all return requests must be made within two days from the date your order was delivered. To initiate a return, please contact our customer service team at service@simplial.com with your order number and the reason for your return.

 To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive your return request, we will provide you with a return authorization and instructions on how to return the item.

 Please note that customers are responsible for the cost of return shipping. Once we receive the returned item, our team will inspect it and process your refund within 5-7 business days.

 If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. Your satisfaction is our top priority, and we are here to make the return process as easy and seamless as possible. Thank you for shopping with Simplial!

 

**Track Your Order at Simplial**

Dear Simplial Shopper,

Thank you for choosing Simplial for your needs! We are excited to help you track your recent purchase and ensure it arrives safely at your doorstep.

 

**Order Tracking Made Simple:**

**Enter Your Details:** Simply input your order number and the email address associated with your purchase. Your order number was sent to you in your order confirmation email.

**Track Your Package:** After entering your details, click on the "Track" button. You'll be directed to the latest updates on your order's journey.

View and Track Your Orders

 

**Need Extra Help?**

If you encounter any issues or have questions about your order status, our customer service team is here to assist. You can reach us directly through:

 

- **Email:** support@simplial.com

- **Live Chat:** Available on our Facebook Page 10 AM to 10 PM

 

At Simplial, we're committed to ensuring a seamless shopping experience, from browsing our products to receiving your order. Thank you for trusting us with your purchase. We're here to help every step of the way.

 

Warm regards,

 

The Simplial Team

 

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